When a homeowner or business discovers a pest problem, they need a fast, reliable solution. Whether it’s termites threatening a property’s structure, rodents contaminating food, or bedbugs disrupting a business, customers don’t have time to wait.
If your pest control company doesn’t follow up instantly, you're losing potential contracts—often to competitors who respond faster.
A study by Harvard Business Review found that businesses that respond to leads within 5 minutes are 21x more likely to convert them compared to those who take longer. In pest control, that could mean the difference between winning or losing thousands in revenue.
The good news? AI-powered instant responses can engage leads the moment they reach out, providing both speed and reassurance—without adding to your workload.
Why Instant Follow-Ups Matter in Pest Control
1. Pest Problems Feel Urgent—And Customers Want Reassurance
For most customers, discovering a pest issue is stressful. They’re worried about property damage, health risks, and costs—and they want to know that someone is ready to help immediately.
Twine’s AI-powered autoresponder ensures that when a customer reaches out, they receive an instant, empathetic response—letting them know their concern is heard and that help is on the way.
According to HubSpot, 90% of customers rate an "immediate response" as important when they have a service-related request. That means if you’re slow to follow up, customers will likely call another pest control provider.
Don’t let competitors win on speed. Try Twine today and start responding to leads instantly. Start your free trial.
2. Slow Responses = Lost Revenue
A Lead Response Management Study found that companies responding within 60 seconds have a higher chance of converting leads than those who take longer.
Most pest control businesses miss calls daily—especially during peak hours or after hours. If you’re relying on voicemail or slow manual responses, you’re handing potential contracts to competitors who respond faster.
Twine automatically follows up with leads via text the moment they call, even if you can’t answer. This keeps them engaged so they don’t call another company.
Turn missed calls into booked jobs. See how Twine can help your pest control business capture every lead. Learn more.
3. Follow-Ups Improve Customer Satisfaction & Retention
Winning the job is just the beginning. Repeat customers and referrals are key to growing a pest control business.
Automated follow-ups ensure that customers don’t just book once but return for ongoing pest control services, maintenance plans, and referrals.
A Salesforce study found that 67% of customers are more likely to stay with a company that proactively communicates with them.
Build lasting customer relationships with smart follow-ups. Try Twine’s AI-powered automation today. Start your free trial.
How AI-Powered Follow-Ups Win You More Pest Control Contracts
Instantly Engage Every Lead
Twine’s Missed Call Autoresponder ensures that when a lead calls, they receive a response within seconds. Whether it’s a simple inquiry or an emergency request, the system acknowledges their needs, provides helpful information, and keeps them engaged—so they don’t call the next company on the list.
Provide Empathetic, Reassuring Responses
AI isn’t just about speed—it’s about providing human-like, reassuring interactions that make customers feel heard. Instead of a robotic message, Twine’s AI mirrors the tone of a helpful customer service rep, offering comfort and clear solutions. This builds trust and credibility, increasing the chance of conversion.
Automate Quotes & Appointment Scheduling
AI doesn’t just respond—it guides leads through the booking process. It can provide instant quotes, schedule inspections, and send appointment confirmations without any manual effort from your team. This reduces the risk of no-shows and last-minute cancellations, keeping your technicians’ schedules full.
Let AI handle your scheduling while you focus on service. See Twine in action. Get started.
Follow Up & Close More Deals
Many leads don’t book immediately—but that doesn’t mean they aren’t interested. AI-driven follow-ups ensure that potential customers receive reminders and check-ins until they commit to a service. This consistent engagement keeps your business top of mind and dramatically increases conversion rates.
Companies that send at least 5 follow-ups increase their close rates by 70% (InsideSales.com).
Follow up like a pro—without lifting a finger. See how Twine can automate lead nurturing for your pest control business. Start your free trial.